Shipping policy

Updated: 21.03.2024



Reminder:

Please make sure your address is in full and correct, in case it requires pick up, please pick it in time. Otherwise refund or replacement will be send only once we receive the returned package. Thank you for your understanding!



Global shipping

DAMGOOD is committed to bringing our products to everyone in the world. We cooperate with the most reliable international and domestic express companies to ensure your packages are delivered safely and on time.



Shipping center:

All orders will be processed and shipped directly from our distribution center in China. Please note that these orders may incur customs charges that customers need to pay in order to receive their items.
Orders are processed on Monday to Friday at 9:00 am (Local time in China). Orders paid after 9am on Friday (Local time in China) will be processed the next following business day. The orders processing cannot be canceled or modified once shipped.



Transportation cost:

Your cost may vary depending on the type, quantity and weight of the package. Shipping costs also depend on your location and desired shipping speed. To get the shipping quotes, add your selected items to your shopping cart and enter your shipping address on the checkout page.

International shipping:

Most of the standard items from China are shipped through several carriers and postal service providers, but once they arrive in the destination country, they will be handled by local carriers.
Usually the orders take 15-20 working days to reach international destinations, sometimes take 4-6 weeks for some destinations. It ultimately depends on where you want to receive the goods. We wish we could do better than this, but due to the complexity of international shipping, we can't. It takes up to 1 working day to process the order.



About International shipping:

Due to the complexity of urgent express and the cost of international liability, we only offer this kind of service option for the international market.



Customs duties & VAT:

Some countries shall collect customs duties and VAT on goods that are imported from China. You are responsible for any such additional taxes and fees that your government applies to get the package delivered. DAMGOOD will try its best to provide the best international shipping experience, but most of the process is out of our control. The specific situation is determined by the workflow of the domestic logistics providers in your country.